UPDATED March 28, 2020 at 9:00 AM
Earlier this week, Governor Charlie Baker issued an Emergency Stay at Home order for all non-essential businesses through April 7th in an effort to slow the spread of the Coronavirus (COVID-19). We want to assure you that Bridgewater Savings Bank will remain open and our employees will continue to deliver secure and reliable banking services, and to ensure there is minimal interruption to the level of service you receive!
Last week, we made the decision to offer banking services through our drive-ups only. The response has been positive, and we appreciate your patience and understanding as we navigate this together! Due to the stay at home order and to further protect our customers and employees, we are reducing our drive-up hours at all locations starting, Monday, March 30th. The drive-up hours will be:
- Monday – Friday: 9:00 AM – 3:00 PM
- Saturday: 9:00 AM – 12:00 PM
In the event that your banking needs cannot be handled through our drive-up, we invite you to contact us at 800.356.8622 to schedule an appointment:
- Monday – Friday: 10:00 AM – 2:00 PM
- Saturday: 9:00 AM – 12:00 PM
Our contact center agents will continue to be available by calling 800.356.8622 or by submitting a secure online contact us form.
- Monday – Wednesday: 8:00 AM – 5:00 PM
- Thursday – Friday: 8:00 AM – 6:00 PM
- Saturday: 8:30 AM – 12:30 PM
We will continue to be your trusted banking partner and encourage you to reach out to us with any questions or concerns. If you receive any overdraft, non-sufficient funds or Bridgewater Savings ATM fee you need assistance with, give us a call and we’ll be glad to help!
As a reminder, all depositor funds are safe, secure and fully insured by the Federal Deposit Insurance Corporation (FDIC) and Depositors Insurance Fund (DIF). FDIC insures each depositor up to $250,000, and DIF insures anything in excess of $250,000. This means that all funds in deposit accounts with BSB are 100% fully insured.
We encourage customers to take advantage of BSB's digital banking channels. Many of today’s banking services can be conducted remotely, giving you access to your accounts anytime – anywhere!
We appreciate your patience and understanding during this time. We are here to support you!
UPDATED March 22, 2020 at 9:00 AM
Currently, all Bridgewater Savings branch locations are offering banking services through drive-ups only. Click here to access our drive-up hours by location. You also have access to a variety of electronic banking options!
UPDATED March 20, 2020 at 5:00 PM
As your trusted community bank, we would like to reinforce our commitment to you during these unprecedented times. We have made it our priority to ensure we are regularly communicating with our customers and answering any questions that come our way. We want to assure you that Bridgewater Savings is here for you and your deposits are safe, secure and insured by the FDIC and DIF. FDIC insures each depositor up to $250,000, and DIF insures the excess over $250,000.
Bridgewater Savings is dedicated to protecting the well-being of our customers, employees, and the communities we serve. We are continuing to operate based on guidelines from the Centers for Disease Control (CDC) and recommendations provided by Governor Charlie Baker. We have sent much of our staff home to work remotely, and as of Tuesday, March 17th, our lobbies are closed and we are offering banking services through drive-ups only.
In the event that your banking needs cannot be handled through our drive-ups, we encourage you to contact us at 800.356.8622 to schedule an appointment during regular business hours that are convenient for you! BSB customers will continue to have access to their accounts, money, and services needed. All depositor funds are safe, secure and insured by the FDIC and DIF.
We encourage customers to take advantage of BSB’s digital banking channels. You can also visit ATMs to deposit and withdraw cash. Don’t hesitate to reach out to our contact center agents during regular business hours by calling 800.356.8622 or by submitting a secure online contact form.
BSB is aware that you or your business may be affected by market and economic impacts relating to the Coronavirus (COVID-19). We will continue to be your trusted banking partner and encourage you to reach out to us with any questions or concerns by calling 800.356.8622. We are here to help!
We appreciate your patience and understanding during this unusual time. We are here to support you! Please contact us at 800.356.8622 if you have additional questions or concerns.
It is our hope that when we get past this difficult time, we will emerge from this a stronger and more united community.
UPDATED: March 16, 2020 at 4:00 PM
Effective Tuesday, March 17th, all Bridgewater Savings branch locations will offer banking services through drive-ups only. All branch lobbies will be temporarily closed to the public until further notice as a proactive measure to help mitigate the spread of illness.
We are taking these additional measures based on new information and guidelines from the Centers of Disease Control (CDC) and recommendations provided by Governor Charlie Baker. We are committed to the health and well-being of our customers, employees, and community.
Most routine transactions can be performed through our drive-ups during our regular business hours. Click here to access our drive-up hours by location. You also have access to a variety of electronic banking options!
Lobby Access by Appointment Only:
We want to continue to be available to those who require access to our branch lobbies during regular business hours. Access to the following will be by appointment only. Please contact us at 800.356.8622 to schedule a time that is convenient for you!
- Safe Deposit Access
- Open an account (existing customers can open accounts online)
- Wire Transfers
- Other Financial Concerns
UPDATED: March 11, 2020 at 2:00 PM
Bridgewater Savings Bank is dedicated to protecting the well-being of our customers, employees, and the communities we serve. As the public health concern surrounding the Coronavirus (COVID-19) increases, we would like to share some of the additional measures that we’ve put in place to keep everyone safe.
- Hand sanitizer is available for customers and employees in all locations.
- Our cleaning companies have been asked to be extra vigilant in disinfecting common areas.
- We will continue to monitor our employees and take appropriate action to reduce exposure to other colleagues and customers. We have revised employee guidelines to ensure anyone exhibiting flu like symptoms has the ability to remain home.
- Continued monitoring of the Coronavirus status to ensure we are prepared to meet the banking and safety needs of our customers.
According to the Centers for Disease Control and Prevention (CDC), the 2019 novel coronavirus (COVID-19) is a highly contagious respiratory illness first detected in Wuhan, China, in December of 2019. COVID-19 continues to spread from person-to-person and is a public health concern. Governor Baker has declared a state of emergency in Massachusetts.
As the situation evolves, these sites can be a resource for you to obtain the latest information:
Beware of Scammers:
Unfortunately, in times of uncertainty, scammers often take advantage of the fears surrounding a particular situation. Click here to view the Federal Trade Commission’s site with Coronavirus related scam information.
Electronic Banking Options:
Although we are taking precautions, we understand news like this can be unsettling and want to remind you that BSB offers a variety of electronic banking options:
- Online Banking
- Mobile Banking
- Bill Pay
- Remote Check Deposit
- Telephone Banking by calling 877.527.4343
- ATM access
We will post updates on this page as we receive them to keep you informed of the situation. We appreciate you choosing Bridgewater Savings Bank as your banking partner.