Making your world more secure…
with Text Fraud Alerts
We are always looking for new ways to stop fraud faster and with our enhanced fraud prevention tools we can do just that.
We’ve always monitored your Bluestone Bank Debit Card for fraud, but now we can quickly text you if we see something suspicious. If you receive a fraud alert message, simply respond whether the transaction was yours or not. We will only ask you to confirm whether you made the purchase(s) or not. We will never ask for account or personal information during this verification process. And don’t worry – if you miss our text we’ll also try to call you or send you an email.
To participate, be sure your contact information is up to date in online banking. Go to the ‘Customer Service’ tab and ‘Manage Contact Information’ to review and update this information. For assistance please call 800.356.8622 to speak with a customer support representative.